The past
week was a very challenging week in a lot of areas in the MPMC
organization. However, when push came to
shove we pulled through. This makes me
proud to be a part of something great. I look forward to watching MPMC grow
into a great provider and employer of choice.
In the
little time that I have been at MPMC one area needs addressed. This also goes for the majority of other
organizations across all spectrums of industry; this is accountability. O'Hagan, J., & Persaud, D. (2009) states
that “accountability encompasses the procedures and processes by which one
party justifies and takes responsibility for its activities such as for
achieving various organizational goals”.
As health
care workers this can be anything from not taking responsibility for medication
errors, blaming others for your mistakes and letting your co-worker down by not
performing your job in accordance to normal standards. Accountability comes from the top level of
CEO, COO and CNO holding each other accountable down to the most important
health care workers….the front line workers.
We will be
working more on accountability in the future to ensure we transform into the
employer of choice and provide of choice.
In the meantime watch the video…there is a lot of take away in it. BTW we will be moving my blog to the MPMC website
in the future.
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